The process of E-Commerce package delivery

18.02.2014 Nicky Herak
Electronic commerce or E-Commerce involves the purchase and sale of products and/or services via the Internet. It has attracted the use of various technological platforms such as Internet marketing, electronic funds transfer, supply chain management, automated data collection systems, online transaction processing, mobile commerce, electronic data interchange (EDI) as well as inventory management systems. The bottom line is that e-commerce is gaining a wider audience reach in a bid to increase sales.

Product and service delivery is integral to the success of any e-commerce venture as it would be baseless to conduct a business online without the product or service on sale reaching the customer. The success of any e-commerce venture is thus dependent on the delivery system adopted, with a poor delivery system resulting in the failure of an e-commerce venture with the reverse being true. Courier services have been used to deliver products and services to customers since the inception of e-commerce.

E-Commerce delivery process

Once a customer has confirmed and paid for an order, plans on how to deliver the product are often put in place. This usually begins with proper packaging of goods to ensure that they arrive at their intended destinations in good shape.

Once the goods have been packaged, taxi trucks are used to take packages to the airport or seaport in the case of a delivery between various states. The trucks also take packages to towns or cities that are not very far from the courier service offices. For state-to-state deliveries, freight forwarding is often used to ensure that all logistics involved with sending of goods are handled while guaranteeing that goods get to their intended destination in good condition and within the stipulated time.

When packages arrive at their intended destinations, they are taken to delivery company warehouses for stock taking after which they are delivered to recipient’s addresses. E-commerce was developed to provide individuals with convenience while easing the pressure that comes with traditional shopping. Thus, to make it a successful venture, it is mandatory that delivery of goods is put into consideration.

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